Order Status

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ORDER STATUS

Order Status

From this page you can view order status, shipping details, and tracking specifics.

Distributor Order Status

Customer Order Status

Order Type	Order Filled	Shipment mode
Machines
New Product	7-10 business days	3 day air freight
Depot Maintenance Repair	5 business days	2 day air freight
Warranty Repair	15 business days	3-5 day air freight
Factory Upgrade	7-10 business days	3-5 day air freight
Customer Repairs	15 business days	As requested
Parts
On-site Contract	8 business hours	Next day
Rapid Exchange	8 business hours	Next day
Depot Contract	24 business hours	2 day UPS
Warranty	24 business hours	UPS Ground
Purchased	48 business hours	UPS Ground or as requested
Upgrade Kits	5 business days	UPS Ground

Note: Shipping times are approximate and are not guaranteed.

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