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Producer 6100

Support - Amigo II
Amigo II
View Support and Service information about the Amigo II. From this page, you can:
  • Download the most recent firmware and driver updates
  • View and download current documentation for this product
  • Read the latest news and product information
  • Access troubleshooting information, including FAQs, problems & solutions
  • View a list of error messages with their causes and solutions
  • Contact Rimage Technical Support




Contact Technical Support


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As part of our world-class product support, some Rimage documents are translated into other languages. Given the time needed to translate documents, translated versions of a document may vary in content. The English version always contains the most current information.
Getting Started
Amigo II setup and installation guide
Amigo II user guide
Software getting started guide
Service
Align the lift arm to the carousel
Rimage Warranty
June 25, 2008 to Present
Rimage Warranty
June 1, 2007 - June 25, 2008
WebRSM Setup Instructions
Perform Producer II operator level diagnostic tests for firmware version 3.601 and higher
Align a recorder
Align recorder only if the system is having trouble picking/releasing discs.
Align the printer
Windows XP Service Pack 2 and Rimage Software Suite 6
Replace a recorder
Replace the carousel sensor
Pack the Amigo II to return for repair
Replace the PCI card
Replace the adhesive back bumper
Replace the gripper board assembly
Replace the printer
Replace the Producer II
Replace a quick-release recorder
Perform Producer II operator level diagnostic tests for firmware versions lower than 3.601
Operator Replacement Parts List
Programming and Other
Advanced Setup Guide
Client API Programming Guide
Change the media type setting
RAPID API Programming Guide
Using Edit Lists Guide
Server Alert Action IDs
Using CD Text Guide
Using Label Merge Fields Guide