SUPPORT
Prism Printer

Support - Prism

Prism Printer
View Support and Service information about the Prism printer. From this page, you can:
  • Download the most recent firmware and driver updates
  • View and download current documentation for this product
  • Read the latest news and product information
  • Access troubleshooting information, including FAQs, problems & solutions
  • View a list of error messages with their causes and solutions
  • Contact Rimage Technical Support




Contact Technical Support



Learn more
about Rimage
service options
  LATEST INFO     SPECIFICATIONS     TROUBLESHOOTING     DOCUMENTS     PRINTING     DOWNLOADS  
For additional documentation, use the search function.
As part of our world-class product support, some Rimage documents are translated into other languages. Given the time needed to translate documents, translated versions of a document may vary in content. The English version always contains the most current information.
Getting Started
Prism Printer user guide (PDF 3MB)
Prism Printer user guide (zip file 2MB)
Service
Rimage Warranty
June 25, 2008 to Present
Rimage Warranty
June 1, 2007 - June 25, 2008
Install a ribbon in the Prism printer
Install or update the Prism printer driver
Pack the Prism printer to return for repair
Replace the base pad
Operator Replacement Parts List