SUPPORT
Autostar II

Support - Autostar II

Autostar II
View Support and Service information about the Autostar. From this page, you can:
  • Download the most recent firmware and driver updates
  • View and download current documentation for this product
  • Read the latest news and product information
  • Access troubleshooting information, including FAQs, problems & solutions
  • View a list of error messages with their causes and solutions
  • Contact Rimage Technical Support




Contact Technical Support



Learn more
about Rimage
service options
  LATEST INFO     SPECIFICATIONS     TROUBLESHOOTING     DOCUMENTS     PRINTING     DOWNLOADS  

Download firmware, drivers, and other files from this page. To update firmware, drivers, and other items, open the Directions link listed with the download. To update your software suite to the next released version, you must have a Software Maintenance Agreement.

Important! With all software upgrades:

  • Follow your organization's upgrade policies and procedures.
  • Ensure prior system backup to allow from recovery, should any problems arise, and perform a system test before full implementation in production mode.
  • If your Rimage system is part of an integrated solution, contact your solution provider to ensure your software version is compatible with the other software / hardware components of the system.

Before selecting the appropriate autoloader firmware, check the carousel speed of your autoloader first. Open the Carousel Speed document for instructions.

Drivers
Everest II Mac Printer Driver 1.0 3/20/06
Everest II PC Printer Driver 4.00 10/23/04 Directions
Prism Driver Win2000/2003/XP 5.02 8/22/02 Release Notes
Latest Flash Firmware
760A 6.06 Recorder 6.06 7/17/07 Release Notes Directions
Recorder DVD-R 16X, CD-R 48X 1.5A 11/21/06 Release Notes Directions
Producer II with Everest Printer 3.548 8/31/06 Release Notes Directions
Producer II with Prism Printer 3.548 8/31/06 Release Notes Directions
Prism 5 Printer 5.201 6/16/06 Release Notes Directions
Producer II with Everest Printer 3.408 5/09/06 Release Notes Directions
Producer II with Prism Printer 3.408 5/09/06 Release Notes Directions
Everest II Printer 0498IF 2.30 11/14/05 Release Notes Directions
Prism 5 Printer 5.20 5/25/05 Release Notes Directions
CD Recorder - Premium 1.56 4/29/05 Directions
Other
GemFlash Utility 1.1 4/24/06
Everest Firmware Updater 1.1.0.0 12/05/02
Service Packs
Service Pack 1 for SDK 8.0 8.0 SP1 7/29/08 Release Notes Directions
Service Pack 1 for Network Publisher 8.0 8.0 SP1 7/29/08 Release Notes Directions
Service Pack 1 for Producer Software Suite 7.5-8.0 7.5-8.0 SP1 4/18/08 Release Notes Directions
Service Pack 1 for Producer Software Suite 6.5-7.5 6.5-7.5 SP1 2/11/08 Release Notes Directions