United States
5400N Copy Station

Law Enforcement 5400N Disc Copy Station Support

At Rimage, we know how important support is to our users.

We strive to provide you with as much information as possible to set up, use and troubleshoot your autoloaders and printers. From here you can download software, service packs, and firmware, as well as view our award winning user documentation and service information.

Select a tab below to learn more.

Select a link below for more information on downloading the latest software, service pack, or firmware for your product. From the download page, you can also access release notes and download instructions.

Important! Before downloading any type of software:

  • Follow your organization's upgrade policies and procedures.
  • Ensure prior system backup to allow from recovery, should any problems arise, and perform a system test before full implementation in production mode.
  • If your Rimage system is part of an integrated solution, contact your solution provider to ensure your software version is compatible with the other software or hardware components of the system.
User Guide (PDF) User Guide for the Professional 5400N. (5.36 Mb)
 User Guide (Zip) User Guide for the Professional 5400N in .zip format. (3.27 Mb)
Setup and Installation Set up the Professional 5400N. (594.09 Kb)
Specifications Technical Specifications for the Professional 5400N. (114.41 Kb)
User Guide User Guide for the Rimage Copy Station (1.8 Mb)
Touch Screen Monitor Installation Installation instructions for the Touch Screen Monitor 230 Kb)
Calibrate the Camera Instructions for Calibrating the Disc Imaging Camera (366 Kb)
Getting Started with Rimage Software Get started using the Rimage Software. (3345 Kb)
Surveillance Publisher User Guide User Guide for the Rimage Surveillance Publisher Software Suite.(700 Kb)
Surveillance Archiver User Guide

User Guide for the Rimage Surveillance Archiver Software Suite.(1230 Kb)

Surveillance Publisher Training Video Training Video for the Rimage Surveillance Publisher Software Suite.
Surveillance Archiver Training Video

Training Video for the Rimage Surveillance Archiver Software Suite.

Access RMA forms, product warranties, service options, and Safety, Environment and Compliance information.

Please contact us if you have questions.

Safety, Environment, and Compliance
Warranty
For product purchased from October 5, 2010 to present
Warranty
For product purchased between February 15, 2010 and October 4, 2010
Warranty
For products purchased between June 25, 2008 and February 14, 2010
Warranty
For product purchased between June 1, 2007 and June 24, 2008
Rimage Media Warranty
Return Material Pre-Authorization Form
Packing Order Form
General Parts List
Serial Number Locations
Rimage System Support Information
Sales Terms and Conditions
Maintenance Terms and Conditions
End of Service Information

End of Service News

Significant trade-ins are available for end-of-service systems.


Learn More

 
Contact Us

1-800-553-8312 option 2

Do you still have questions about your Rimage product? Contact Rimage Support for answers.

 

Announcements


Update the Everest 400 Printer firmware for your Professional 5400N or 3400.