Select a link below for more information on downloading the latest software, service pack, or firmware for your product. From the download page, you can also access release notes and download instructions.

Important! Before downloading any type of software:

• Follow your organization's upgrade policies and procedures.
• Ensure prior system backup to allow from recovery, should any problems arise, and perform a system test before full implementation in production mode.
• If your Rimage system is part of an integrated solution, contact your solution provider to ensure your software version is compatible with the other software or hardware components of the system.

Download easy-to-use product user guides, setup and installation guides, software getting started guides, and technical specifications.

Can’t find what you are looking for? Use the search function to locate additional user documentation.

Note: Some Rimage documents are translated into other languages. Given the time needed to translate documents, translated versions may vary in content. The English version always contains the most current information.

User Guide	User Guide for the Professional 5100N. (6 Mb)
User Guide	User Guide for the Professional 5100N in .zip format. (2 Mb)
Setup and Installation	Set up the Professional 5100N. (489 Kb)
Specifications	Technical Specifications for the Professional 5100N. (35 Kb)
Getting Started with Rimage Software	Get started using the Rimage Software. (3345 Kb)
Advanced Setup (Networking) Guide	Install the Rimage Control Centers on a network. (478 Kb)
Software User Guides
Using Label Merge Fields Guide	Use CD Designer to merge data or graphic images to the label. (861 Kb)
RAPID API Programming Guide	User Guide for the RAPID API. (2 Mb)
Web Services Programming Guide	Integrate your software with the Rimage system. (360 Kb)
Client API Programming Guide	User Guide for the Client API. (728 Kb)
Server Alert Action IDs	Reference Guide for the server alert action IDs. (146 Kb)
Using Editlists Guide	User Guide for Editlists. (185 Kb)
Using CD-Text Guide	User Guide for CD-Text. (192 Kb)
WebRSM Setup Instructions	Set up the WebRSM tool. (77 Kb)
Rimage Video Protect (RVP) Instructions	Set up and install Rimage Video Protect. (164 Kb)

Download Operator level repair, replacement, and maintenance instructions.

Can’t find what you are looking for? Use the search function to locate additional user documentation.

Note: Certified Technician and Certified Country Partner level documentation is available by logging into the KnowledgeBase.

Packing Instructions	Pack the Professional 5100N to return for repair.
Operator Level Diagnostics	Perform diagnostic tests for the Professional 5100N.
Maintenance	Perform preventative maintenance for the 5100N.
Quick-Release or Blu-ray Recorder Replacement	Replace a quick-release or Blu-ray recorder in the Professional 5100N.
Autoloader Replacement	Replace the Professional 5100N.
Hard Drive Set Replacement	Replace the hard drive set in the Professional 5100N.
Printer Replacement	Replace the printer on the Professional 5100N.
Printer Alignment	Align the Everest printer on the Professional 5100N.
Collator Pivot Tray Replacement	Replace a collator pivot tray in the Professional 5100N.
Recovery Disc Instructions	Load a recovery disc on the Professional 5100N.

Access RMA forms, product warranties, service options, and Safety, Environment and Compliance information.

Please contact us if you have questions.

Safety, Environment, and Compliance

Warranty For product purchased from February 15, 2010 to present

Warranty For products purchased between June 25, 2008 and February 14, 2010

Warranty For product purchased from June 1, 2007 - June 24, 2008

Return Material Pre-Authorization Form

Packing Order Form

Operator Parts List

Serial Number Locations

Sales Terms and Conditions

Purchase Order Terms and Conditions

End of Service Information