Image file open error.
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Image file open error.

For software suite 6.5 or later:

The Rimage software could not open the disc image file to record the disc. The RimageServices account may not have permission to access the image file from the network. This account must have permission to access the image file on the network.
At the PC where the image file resides, create an account using exactly the same username and password as the account created on the Rimage Server. The default account name is RimageServices.

Refer to the Advanced Setup Guide for more information.

For software suite 6.4 or earlier:

  • The Rimage software could not open the disc image file to record the disc.
  • The image file may be opened by another application or the file may be locked.


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