SUPPORT
Desktop 4500

Support - Desktop 4500

Desktop 4500
Rimage has ended general maintenance programs for all Desktop 4500 systems.

For product replacement information please contact the appropriate location.

North America: 866-587-5903
Europe/Africa: +49-0-6074-8521-0
South America, Mexico/Latin America: 952-944-8144, ask for Inside Sales
Japan: +81-3-5283-8460
Asia/Pacific outside of Japan: +81-3-5283-8465~
~




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19
Recorder X door will not open. Sense: Code No., Please open it manually.
20
Recorder door will not close. Close manually to proceed.
22
Please remove the unprinted Rejected disc from output bin.
27
Disc is not writeable or is final fixated.
33
Open recorder drawer manually and hit Retry.
39
Disc isn't blank.
41
The label rendering process, CD Designer, has not completed. Please look for a CD Designer message and answer it.
56
Unable to position the lift.
121
Transporter lost disc from printer. Put disc in gripper manually to retry.
133
Place a recordable disc in 'xxx'.
136
Error closing recorder drawer.
137
Error opening recorder drawer.
148
Recorder could not create disc.
150
The label file is missing or corrupted. Terminating Job.
152
Recorder can't become ready with current disc.
156
No disc present in reader, retry loading?
204
Undefined label type.
205
Unable to open image file.
215
Error writing image file.
216
Too much data to fit on disc.
220
File already exists.
230
Invalid data source file name.
312
Image file open error.
313
Image file read error.
338
The CD Designer program for printing labels was not found.
339
System Failed to generate the required label for printing.
340
Merge file has insufficient number of records.
341
Unable to open image file (logon required)
344
Image is too large to fit on the specified media.
355
The label rendering process, CD Designer, has not completed. Please look for a CD Designer message and answer it.
357
The label 'X' was supposed to be rendered to the PCL file 'xxx'. If you think the label was rendered successfully press 'Yes'. Otherwise press 'No' to
1001
Recorder drawer will not open. Sense 'code'. Recorder will be taken offline.
1002
Taking recorder offline.
2001
Out of Blank Discs. Remove all discs from the bins, reload the input bins, and retry the operation.
2005
No Carousel Detected
7021
Disc may have been dropped from picker. Place disc on picker manually to retry.
9072
A transporter with Media Type set to 'CD-R and DVD-R' and with both CD-R and DVD-R recorders requires both CD-R and DVD-R input bins.
9073
At least 1 input only or input/output bin is required.
9075
At least 1 output only or output/reject bin/slot is required for all attached transporters.

Image creation failed for PowerImage file share.

Recorders are not recognized by the Production Server after the system initializes.

Canceled order because target line is set to use CD-R only.

Canceled order because target line is set to use DVD-R only.

Failed to create user account.

Not connected to a Messaging Server.

Image creation for the Macintosh image.

Digital signature not found.

Image creation failed - Not enough disk space.

Failed getting tag inventory

Cartridge validation failed

Tag matching failed

Couldn't copy merge file.

The selected image is a UDF version 1.5 image. It does not have a PVD section.

Folders not allowed for audio CDs.

Saved disc failed:

Couldn't copy label file.

One or more files failed ISO validation.

'xxx' is not a supported audio file format.

Cannot find a Rimage System attached to this computer.

No tracks were found on disc.

No printer was detected

No recorders were detected.

UNC paths cannot be resolved in the address bar. Please use an absolute or mapped drive path.

Couldn't open image file: xxx