SUPPORT
Rimage 2000i

Support - Rimage 2000i

Rimage 2000i
View Support and Service information about the Rimage 2000i. From this page, you can:
  • Download the most recent firmware and driver updates
  • View and download current documentation for this product
  • Read the latest news and product information
  • Access troubleshooting information, including FAQs, problems & solutions
  • View a list of error messages with their causes and solutions
  • Contact Rimage Technical Support




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  LATEST INFO     SPECIFICATIONS     TROUBLESHOOTING     DOCUMENTS     PRINTING     DOWNLOADS  
19
Recorder X door will not open. Sense: Code No., Please open it manually.
20
Recorder door will not close. Close manually to proceed.
22
Please remove the unprinted Rejected disc from output bin.
23
Failed to get tray location from transporter, Sense code xxx
33
Open recorder drawer manually and hit Retry.
39
Disc isn't blank.
41
The label rendering process, CD Designer, has not completed. Please look for a CD Designer message and answer it.
56
Unable to position the lift.
121
Transporter lost disc from printer. Put disc in gripper manually to retry.
133
Place a recordable disc in 'xxx'.
136
Error closing recorder drawer.
137
Error opening recorder drawer.
141
Error putting disc in drawer. Put disc in drawer manually to retry.
148
Recorder could not create disc.
150
The label file is missing or corrupted. Terminating Job.
152
Recorder can't become ready with current disc.
156
No disc present in reader, retry loading?
204
Undefined label type.
205
Unable to open image file.
215
Error writing image file.
216
Too much data to fit on disc.
220
File already exists.
230
Invalid data source file name.
312
Image file open error.
313
Image file read error.
338
The CD Designer program for printing labels was not found.
339
System Failed to generate the required label for printing.
340
Merge file has insufficient number of records.
341
Unable to open image file (logon required)
344
Image is too large to fit on the specified media.
355
The label rendering process, CD Designer, has not completed. Please look for a CD Designer message and answer it.
357
The label 'X' was supposed to be rendered to the PCL file 'xxx'. If you think the label was rendered successfully press 'Yes'. Otherwise press 'No' to
1001
Recorder drawer will not open. Sense 'code'. Recorder will be taken offline.
1002
Taking recorder offline.
2001
Out of Blank Discs. Remove all discs from the bins, reload the input bins, and retry the operation.
7016
Error opening printer drawer.
7020
Error picking disc from printer. Center disc in open drawer manually to retry.
7021
Disc may have been dropped from picker. Place disc on picker manually to retry.
7023
Did not attach Rimage 480i printer due to a transporter or printer problem.
7035
Autoloader is having a problem placing disc in printer - possible clamping failure. Center disc in printer manually to retry.
7752
No pen installed in printer.
7753
Invalid black cartridge (right).
7755
Invalid Photo cartridge (right).
7756
Photo cartridge (right) cannot be used alone.
7757
No cartridge installed in printer.
7761
The left cartridge ink level is low.
7762
The right cartridge ink level is low.
7763
Both cartridge ink levels are low.
7764
An ink cartridge is missing or mis-seated. Wait a minute after re-seating the cartridge before clicking 'Retry'.
9067
Software is not activated. No orders will be processed.
9072
A transporter with Media Type set to 'CD-R and DVD-R' and with both CD-R and DVD-R recorders requires both CD-R and DVD-R input bins.
9073
At least 1 input only or input/output bin is required.

A recorder has become disabled. Since it is the only recorder available, no recording can occur until this device is enabled.

QuickDisc was not activated following the trial period. The application will now exit.

Couldn't copy merge file.

The selected image is a UDF version 1.5 image. It does not have a PVD section.

Folders not allowed for audio CDs.

Saved disc failed:

The disc in the drive is not a CD.

Couldn't copy label file.

One or more files failed ISO validation.

'xxx' is not a supported audio file format.

Cannot find a Rimage System attached to this computer.

No tracks were found on disc.

No printer was detected

No recorders were detected.

UNC paths cannot be resolved in the address bar. Please use an absolute or mapped drive path.

Recorders are not recognized by the Production Server after the system initializes.

Image creation failed for PowerImage file share.

Not connected to a Messaging Server.

Image creation for the Macintosh image.

Canceled order because target line is set to use DVD-R only.

Failed to create user account.

Image creation failed - Not enough disk space.

Digital signature not found.

Couldn't open image file: xxx