SUPPORT
Rimage 360i

Support - Rimage 360i

Rimage 360i
View Support and Service information about the Rimage 360i. From this page, you can:
  • Download the most recent firmware and driver updates
  • View and download current documentation for this product
  • Read the latest news and product information
  • Access troubleshooting information, including FAQs, and problems & solutions
  • View a list of error messages with their causes and solutions
  • Contact Rimage 360i Technical Support

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19
Recorder X door will not open. Sense: Code No., Please open it manually.
20
Recorder door will not close. Close manually to proceed.
22
Please remove the unprinted Rejected disc from output bin.
39
Disc isn't blank.
41
The label rendering process, CD Designer, has not completed. Please look for a CD Designer message and answer it.
121
Transporter lost disc from printer. Put disc in gripper manually to retry.
127
Autoloader lost disc after loading the printer.
133
Place a recordable disc in 'xxx'.
136
Error closing recorder drawer.
137
Error opening recorder drawer.
140
Error gripping disc. Center disc in open drawer manually to retry.
141
Error putting disc in drawer. Put disc in drawer manually to retry.
148
Recorder could not create disc.
150
The label file is missing or corrupted. Terminating Job.
152
Recorder can't become ready with current disc.
156
No disc present in reader, retry loading?
204
Undefined label type.
205
Unable to open image file.
215
Error writing image file.
216
Too much data to fit on disc.
220
File already exists.
230
Invalid data source file name.
312
Image file open error.
313
Image file read error.
339
System Failed to generate the required label for printing.
341
Unable to open image file (logon required)
344
Image is too large to fit on the specified media.
355
The label rendering process, CD Designer, has not completed. Please look for a CD Designer message and answer it.
357
The label 'X' was supposed to be rendered to the PCL file 'xxx'. If you think the label was rendered successfully press 'Yes'. Otherwise press 'No' to
2001
Out of Blank Discs. Remove all discs from the bins, reload the input bins, and retry the operation.
7016
Error opening printer drawer.
7020
Error picking disc from printer. Center disc in open drawer manually to retry.
7035
Autoloader is having a problem placing disc in printer - possible clamping failure. Center disc in printer manually to retry.
7752
No pen installed in printer.
7753
Invalid black cartridge (right).
7755
Invalid Photo cartridge (right).
7756
Photo cartridge (right) cannot be used alone.
7757
No cartridge installed in printer.
7761
The left cartridge ink level is low.
7762
The right cartridge ink level is low.
7763
Both cartridge ink levels are low.
7764
An ink cartridge is missing or mis-seated. Wait a minute after re-seating the cartridge before clicking 'Retry'.
7912
A disc is stuck in the disc input. Open the Input door and clear the jam.
7925
Disc not detected in drive after loading disc from input. Check for jam and place disc in drive manually to retry.
9067
Software is not activated. No orders will be processed.
9072
A transporter with Media Type set to 'CD-R and DVD-R' and with both CD-R and DVD-R recorders requires both CD-R and DVD-R input bins.
9073
At least 1 input only or input/output bin is required.

Recorders are not recognized by the Production Server after the system initializes.

The disc input is empty. Open the Input door and load discs

Image creation for the Macintosh image.

Image creation failed for PowerImage file share.

Image creation failed - Not enough disk space.

Digital signature not found.

Couldn't open image file: xxx

Did not attach Rimage 360i autoloader due to no recorders found in it.

A recorder has become disabled. Since it is the only recorder available, no recording can occur until this device is enabled.

QuickDisc was not activated following the trial period. The application will now exit.

Couldn't copy merge file.

The selected image is a UDF version 1.5 image. It does not have a PVD section.

Folders not allowed for audio CDs.

Saved disc failed:

The disc in the drive is not a CD.

Couldn't copy label file.

One or more files failed ISO validation.

'xxx' is not a supported audio file format.

Cannot find a Rimage System attached to this computer.

No tracks were found on disc.

No printer was detected

No recorders were detected.

UNC paths cannot be resolved in the address bar. Please use an absolute or mapped drive path.