SUPPORT
Desktop 1500

Support - Desktop 1500

Desktop 1500
Rimage has ended general maintenance programs for all Desktop 1500 systems.

For product replacement information please contact the appropriate location.

North America: 866-587-5903
Europe/Africa: +49-0-6074-8521-0
South America, Mexico/Latin America: 952-944-8144, ask for Inside Sales
Japan: +81-3-5283-8460
Asia/Pacific outside of Japan: +81-3-5283-8465~
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Q: Why doesn't my job start when using software suite 5.x to 6.x?
Q: Can I use CD ReWritable Media?
Q: What ink cartridges are compatible with the Rimage Liberty printer?
Q: Does the Liberty printer work with USB 1.0 or 2.0?
Q: Why does the yellow Ink LED flash on the Liberty printer?
Q: I have a Desktop 1500 with DVD recorders. Why can't I change the media type in Production Server to "Both"?
Q: Why can't I record DVDs when I have DVD-R drives in my autoloader?
Q: How do I open CD Designer in another language?
Q: What operating systems are compatible with my Rimage software?
Q: How can I print on the hub area of the disc?
Q: Why doesn't my serial number increment?
Q: Can Rimage software record a pre-built ISO disc image file?
Q: Can I print serial numbers on labels?
Q: Why does my Liberty printer driver disappear?
Q: What graphic formats are supported by CD Designer?
Q: What other software can I use to create my labels?
Q: How can I merge data on my label?
Q: Can I place files on my cache hard drive?