SUPPORT
Autostar II

Support - Autostar II

Autostar II
View Support and Service information about the Autostar. From this page, you can:
  • Download the most recent firmware and driver updates
  • View and download current documentation for this product
  • Read the latest news and product information
  • Access troubleshooting information, including FAQs, problems & solutions
  • View a list of error messages with their causes and solutions
  • Contact Rimage Technical Support




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The .txt Imaging Server log file displays incorrectly through Rimage System Manager.
On the Everest printer, the Error light is on and solid (not flashing) and the CD present light is flashing.
After changing a printer driver setting, the next print did not reflect the change.
Recorders are not recognized by the Production Server after the system initializes.
Discs are coming off the Prism print pad.
On the Everest printer, the Error and CD present lights are flashing.