SUPPORT

Support - DL5200

Rimage DL5200

View Support and Service information about the DL5200. From this page, you can:

Download the most recent firmware and driver updates
View and download current documentation for this product
Read the latest news and product information
Access troubleshooting information, including FAQs, problems & solutions
View a list of error messages with their causes and solutions
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Service Pack 1 for Producer Software Suite 7.5-8.0 is now available on the Downloads tab. See the release notes for more details on this Service Pack.

Critical Update: Service Pack 1 for Producer Software Suite 6.5-7.5 is now available on the Downloads tab. See the release notes for more details on this critical Service Pack.

Producer Software Suite version 8.0 is now available.

Windows XP Service Pack 2 causes communication failure with the Rimage Producer Software version 6.0 and higher. Read about the solution for this issue.

Latest software/service pack releases
Software or service pack	Release date
Service Pack 1 for Producer Software Suite 7.5-8.0	April 2008
Service Pack 1 for Producer Software Suite 6.5-7.5	February 2008
Producer Software Suite 8.0	January 2008

Latest firmware releases
Firmware	Release date
AD-5170A Recorder 1-Gp	April 2008
760A Recorder 6.06	July 2007

Rimage Corporation

Support - DL5200