SUPPORT
Prism Printer

Support - Prism

Prism Printer
View Support and Service information about the Prism printer. From this page, you can:
  • Download the most recent firmware and driver updates
  • View and download current documentation for this product
  • Read the latest news and product information
  • Access troubleshooting information, including FAQs, problems & solutions
  • View a list of error messages with their causes and solutions
  • Contact Rimage Technical Support




Contact Technical Support



Learn more
about Rimage
service options
  LATEST INFO     SPECIFICATIONS     TROUBLESHOOTING     DOCUMENTS     PRINTING     DOWNLOADS  
Printer Friendly
Important! End of Service for select standalone CDPR-11 (Prism) Printers.
These Prism printers were last produced prior to June 2002.

Please note, Rimage has ended all support on:
  • All CDPR-11 (Prism) printers with serial number U036607 and lower, effective December 30, 2007.
  • All CDPR-11 (Prism) printers with serial number U032000 and lower, effective November 30, 2004.

For upgrade options and information on the latest Rimage products, please contact the appropriate location.
North America: 866-587-5903
Europe/Africa: +49-0-6074-8521-0
South America, Mexico/Latin America: 952-944-8144, ask for Inside Sales
Japan: +81-3-5283-8460
Asia/Pacific outside of Japan: +81-3-5283-8465


Latest firmware releases
Firmware Release date
Prism Firmware 5.201 June 2006

Latest software/service pack releases
Software or service pack Release date
CD Designer Suite 7.1 March 2006