Maximize Uptime and Productivity

As the world’s largest full-line provider of CD/DVD/Blu-ray Disc™ digital publishing systems, Rimage understands the daily challenges of continuous, high-capacity, on-demand disc production. We know that your business relies on your Rimage system, and uptime and quick problem resolution are important.

Rimage Services delivers industry-leading, high-quality world-wide services, offering fast response times, maximized system uptime and unrivaled high-value maintenance agreements that boost your return on investment. Whatever your support need is, Rimage Services has a solution.

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Benefits

World-wide service

Receive high-quality consistent service and support in over 25 countries around the world. Technicians are Rimage certified, factory-trained and have access to exclusive training tools, resulting in the highest customer satisfaction for the quality and value of Rimage services.

Fast response times, maximized uptime

In the Asia-Pacific region, Rimage’s partners offer technical support and utilize cutting-edge remote diagnostics and troubleshooting to quickly and efficiently address issues. With self-service access to the online Rimage Help Center, you can find answers and learn about the latest fixes, updates and solutions—immediate expertise at your fingertips 24 hours-a-day.

Unrivaled value boosts return on investment

Maintenance agreements give you clarity, predictable uptime and consistent high-quality disc output from your system. Please consult Rimage or the Rimage service provider in your country for the specific response times, call hours and service agreement options for your system and for your location. If you need assistance finding your local Rimage provider, select “Contact our Sales Team” or “Contact Our Support Team” below.

 

Legal

For warranty, maintenance agreement, license, compliance, and other legal information, please view our Legal page.

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Any Questions?

Our award winning team of experts can help answer them.